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How to debug Dataiku

Could not connect to DSS server​

Could not connect to DSS server

Please ask your administrator to check if the DSS server backend is running.
Unknown error
HTTP code: 502, type: Gateway error

Try to connect to VM using kubevirt.

kubectl virt console -n kosmos-vm-data dataiku

Get Dataiku status​

cd /data
./bin/dss status
backend                          RUNNING   pid 94035, uptime 0:00:15
ipython                          RUNNING   pid 94036, uptime 0:00:15
nginx                            RUNNING   pid 94037, uptime 0:00:15

Try to restart Dataiku​

You can restart Dataiku process in VM, or recreate VM. Try restart restart process first, if does not work, recreate VM.

cd /data
./bin/dss restart

In Rancher, Go to More resources > kubevirt.io > VirtualMachineInstances then Delete corresponding VM.
Kubernetes will recreate VM as soon as possible.

Find errors in logs​

You can find logs using UI Administration > Maintenance > Log files, download file and find errors.

You can get and follow logs from /data/run

tail -f /data/run/backend.log